What is the appropriate action regarding a client's access to their own records?

Providing reasonable access to a client’s own records, coupled with offering assistance if needed, aligns with the ethical principles of transparency and client empowerment fundamental to social work. This approach respects the client’s right to access information that pertains to them, enabling them to understand their treatment and make informed decisions regarding their care.

Encouraging access without assistance may not adequately address a client's potential needs for support in interpreting their records. Denying access solely to protect social worker interests contradicts the foundational ethical principle of client autonomy and could harm the therapeutic relationship. Limiting access to only essential records could lead to confusion and a lack of trust in the process, potentially leaving clients feeling disenfranchised regarding their own treatment. Therefore, providing reasonable access while being available to assist is the most ethically sound and beneficial practice.